Frequently Asked Questions

Everything you need to know about Alamar Cosmetics

How long will it take for my order to arrive?

Standard shipping within the US typically takes 3-7 business days. International orders can take between 10-21 business days depending on customs processing.

Are Alamar Cosmetics products cruelty-free?

Yes, we are 100% cruelty-free. We do not test our products or ingredients on animals, and we ensure our suppliers adhere to the same standards.

What is your return policy?

We accept returns on unused and unopened products within 30 days of purchase. Please note that for hygiene reasons, used makeup cannot be returned.

Do you offer international shipping?

Yes, we ship to most countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.

How can I track my package?

Once your order ships, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and buy-now-pay-later options like Afterpay.